📜 Terms & Conditions — Coucher.com
Welcome to Coucher.com. By using our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
🏬 1. General
- These Terms & Conditions apply to all visitors and customers of Coucher.com.
- By accessing or using our website, you agree to comply with these terms, our Privacy Policy, and all applicable laws.
- Coucher.com reserves the right to modify, update, or change these terms at any time without prior notice. Please check this page regularly for updates.
👕 2. Products & Orders
- All products displayed on Coucher.com are described and photographed as accurately as possible. However, minor variations in color or print may occur due to lighting or screen differences.
- Once an order is placed and confirmed, cancellations or changes are not allowed.
- Coucher.com reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or suspicious activity.
💳 3. Pricing & Payments
- All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
- We accept multiple payment methods, including UPI, credit/debit cards, wallets, and COD (if available).
- For Cash on Delivery orders, additional charges may apply.
🚚 4. Shipping & Delivery
- Orders are processed within 1–3 business days and typically delivered within 4–7 business days depending on the destination.
- Coucher.com is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
- Customers are responsible for providing the correct shipping address at checkout.
(See our Shipping Policy for more details.)
🔁 5. Returns & Refunds
- We do not accept returns or exchanges except in cases of damaged or defective products.
- If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photo or video proof.
- Refunds (if approved) will be issued within 5–7 business days to your original payment method.
(Refer to our Return & Refund Policy for full details.)
🔒 6. Privacy & Data Protection
- We value your privacy. All personal information collected is handled securely and used only for order processing and communication purposes.
- For more information, please review our Privacy Policy.
⚠️ 7. Limitation of Liability
- Coucher.com shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
- Our total liability shall not exceed the total order amount paid by the customer.
🚫 8. Prohibited Activities
Users agree not to:
- Use the website for any fraudulent or illegal purpose.
- Interfere with website functionality or security.
- Copy, reproduce, or distribute any content from Coucher.com without written permission.
🇮🇳 9. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State, e.g., Delhi, Maharashtra, etc.].
📩 10. Contact Us
For any questions regarding these Terms & Conditions, please contact:
📧 caucherfashion@gmail.com
🕒 Monday – Saturday | 10:00 AM – 6:00 PM